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Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing or using the Catchylabs platform (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use our Service.

2. Description of Service

Catchylabs provides AI-powered quality assurance hiring and assessment tools, including but not limited to:

  • CatchyApp - Custom interview creation and candidate evaluation
  • CatchyAI - AI-powered performance analysis
  • CatchyQuiz - Customizable assessments and quizzes
  • CatchyGrowthGauge - Employee retention and growth analytics

3. User Accounts

Account Registration

You must create an account to use our Service. You agree to provide accurate, current, and complete information and to update your information as necessary.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Upload or transmit any harmful, offensive, or inappropriate content
  • Interfere with or disrupt the Service or servers
  • Use the Service to discriminate against any individual or group
  • Reverse engineer, decompile, or disassemble any part of the Service

5. Intellectual Property

Our Content

The Service and its original content, features, and functionality are owned by Catchylabs and are protected by international copyright, trademark, and other intellectual property laws.

User Content

You retain ownership of content you submit to the Service. By submitting content, you grant us a license to use, modify, and display that content in connection with providing the Service.

6. Payment Terms

Subscription Fees

Paid subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law.

Price Changes

We may change our subscription prices with 30 days' notice. Changes will not affect your current billing cycle.

7. Data Protection and Privacy

Your privacy is important to us. Our use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Limitation of Liability

To the maximum extent permitted by law, Catchylabs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

9. Disclaimer

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on our website and updating the “Last updated” date.

13. Contact Information

If you have any questions about these Terms, please contact us: