Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and to provide information to website owners.

2. How We Use Cookies

Catchylabs uses cookies to improve your experience on our platform. We use cookies for various purposes including:

• Authentication and security
• Remembering your preferences and settings
• Analytics and performance monitoring
• Personalizing content and features
• Marketing and advertising optimization

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and user authentication. The website cannot function properly without these cookies.

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are most visited and if users encounter error messages. This data helps us improve our website's performance and user experience.

Functional Cookies

These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features.

Targeting/Advertising Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

4. Third-Party Cookies

We may use third-party services that place cookies on your device. These include:

• Google Analytics: For website analytics and performance tracking
• Calendly: For scheduling and appointment booking
• Payment Processors: For secure payment processing
• Customer Support: For chat and support functionality

5. Cookie Consent

When you first visit our website, you'll see a cookie banner asking for your consent to use non-essential cookies. You can choose to:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences

You can change your cookie preferences at any time using our cookie settings tool.

6. Managing Cookies

Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually:

• View what cookies are stored on your device
• Delete cookies
• Block cookies from specific websites
• Block third-party cookies
• Clear all cookies when you close the browser

Browser-Specific Instructions

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Preferences → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Cookies and site data

7. Cookie Retention

Cookies have different lifespans:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a set period or until manually deleted
• Authentication cookies: Typically expire after 30 days of inactivity
• Analytics cookies: Usually expire after 2 years

8. Do Not Track

Some browsers include a “Do Not Track” feature. When enabled, this sends a signal to websites requesting that they don't track your browsing. Currently, there is no universally accepted standard for how to respond to these signals, but we respect your privacy choices.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

10. Contact Us

If you have any questions about our use of cookies, please contact us: